Terms &
conditions
These terms explain how product listings, quotes, orders, payment and delivery work when you use the Great Lakes Shipping Containers website.
1. About these terms
These Terms & Conditions (“Terms”) apply to your use of this website and product enquiries, quotes and orders with Great Lakes Shipping Containers LLC (“Great Lakes,” “we,” “us” or “our”). Our business is based in Macomb, Michigan. If you place an order, these Terms apply together with the written quote or order confirmation, to the extent permitted by applicable law.
These Terms are read together with the written quote or order confirmation and the policies linked below. If a product-specific written quote or accepted order term conflicts with a general website statement, the written product-specific term controls for that order, subject to any rights that cannot be limited by law.
2. Product listings and availability
Product descriptions, photographs, dimensions, condition grades, specifications, stock status and prices are provided to help you evaluate a listing. They may be supplied by manufacturers, suppliers or other sources and may not show every variation in an individual unit. Used or refurbished containers can have wear, repairs, rust, dents or other condition characteristics; review the listing, grade and photographs and ask us to confirm details that matter to your use.
Listings and stock status can change. A product shown online is not reserved until we confirm availability in writing. We may correct a typographical, data, image or pricing error before accepting an order. If we identify a material error after you submit an order, we will contact you to explain the available options before proceeding, subject to applicable law.
3. Prices, taxes and delivery quotes
Check the currency displayed for the product and the final order total. Taxes, freight, equipment, placement, access-related charges and other disclosed fees may depend on the product and delivery destination. Do not assume freight is free or included unless the final checkout summary or written quote expressly says so.
Where delivery is quoted separately, the complete product, tax and delivery total must be provided for your review and accepted in checkout or in writing before you approve the purchase. A preliminary estimate or enquiry is not a final freight quote. See our Shipping & Delivery policy for service-area and delivery details.
4. Enquiries, orders and acceptance
An enquiry, cart submission, payment authorization or request for a quote is not by itself confirmation that we have accepted an order. We may need to verify product availability, address, access, delivery equipment, freight, payment arrangements or other order details. An order is accepted when we confirm it in writing or otherwise confirm acceptance through the checkout process. After acceptance, you may use our Order Tracking page with your order number and billing email, or contact us for help.
Before approving an order, check the product, quantity, condition, address, contact details, taxes, delivery equipment and complete amount due. If you find an error or need to change an order, contact us promptly. Changes may affect price, delivery timing or freight and take effect only when we confirm them. Cancellation and refund eligibility are described in the Refund & Returns policy.
5. Payment
Available online payment methods, if any, are the methods shown at checkout. If no method is available, contact us to confirm payment arrangements before placing or approving an order. Unless a written quote or invoice states different terms, payment in full is due before an order is released for dispatch. Deposits, payment schedules, business-account credit or other arrangements apply only when confirmed in writing by Great Lakes Shipping Containers LLC.
Do not send card numbers, security codes, bank passwords or other sensitive payment credentials by email, text message or telephone. A payment authorization or receipt does not replace your responsibility to confirm the order details and complete delivery total.
6. Delivery, pickup and site access
We arrange quoted delivery across Michigan, the Great Lakes region and other contiguous U.S. locations, subject to written confirmation for the specific address. Alaska, Hawaii, Puerto Rico and international destinations must be confirmed before an order is accepted. Pickup may be available only by prior arrangement and written confirmation.
Delivery and transit dates are estimates unless a written order term expressly confirms otherwise. Schedules can change because of carrier availability, weather, road restrictions, equipment needs or site safety. You are responsible for providing accurate delivery and access information and preparing a firm, level placement area with safe truck access, turning room, unloading space and required clearances. Disclose slopes, narrow roads, soft ground, gates, wires, overhead structures and other obstacles when requesting a quote.
If a driver determines that a site is inaccessible or unsafe, delivery may be stopped or rescheduled. Additional failed-delivery, storage or redelivery charges may apply only as disclosed in your order terms or carrier quote. Do not arrange lifting, transport or placement independently unless we have confirmed the plan in writing.
7. Inspection on arrival
When it is safe to do so, inspect the product before the driver leaves. Note visible damage, shortage or a material mismatch on the delivery paperwork, take clear photographs and keep a copy of the signed document. Report issues promptly with your order number and delivery date so we can review them. This request does not reduce any rights that cannot be limited by law.
8. Returns, cancellations and refunds
Returns and cancellations are governed by our separate Refund & Returns policy. Under the current policy, eligible return requests must be submitted within 30 days after delivery. Approved change-of-mind returns may be subject to the stated 15% restocking fee and return-transport costs. The policy does not apply that change-of-mind restocking fee to approved defective or misdescribed-product returns. Contact us for written authorization before sending or arranging collection of any item.
Approved refunds are submitted within 10 business days after approval or, when a return is required, after the product is received and inspected, as described in the Refund & Returns policy. Your bank or payment provider may take additional time to post a refund. Applicable statutory rights are not reduced by these Terms or the policy.
9. Product-specific warranties
Warranty coverage, if any, depends on the particular product and the written warranty supplied for it. Review the product listing, warranty certificate and order documents, or ask us to confirm the provider, coverage period and conditions in writing before ordering. Our Warranty information page explains how to request support; it does not create a blanket warranty. Nothing in this section excludes a warranty or remedy that applicable law does not allow us to exclude.
10. Your responsibilities
You are responsible for providing accurate name, billing, delivery and contact information; checking that a product is suitable for your intended use; arranging site preparation and any required permits; and following carrier, depot and safety instructions. You must have an authorized person available for a delivery appointment and tell us promptly if your contact details, delivery address or site conditions change.
11. Acceptable use of this website
Use this website only for lawful purposes. Do not interfere with its operation, attempt unauthorized access, introduce malicious code, submit false orders or contact details, misuse another person’s information, or use automated means to disrupt the website. We may restrict access where reasonably necessary to protect the website, our customers or our business, subject to applicable law.
12. Website content and intellectual property
Unless a listing identifies a different owner, the website’s branding, layout, original text, graphics and other site materials belong to Great Lakes Shipping Containers LLC or are used with permission. You may view and print pages for personal, non-commercial reference. You may not reproduce, republish, modify or commercially exploit site materials without the owner’s written permission. Product names, photographs and marks belonging to third parties remain the property of their respective owners.
13. Third-party services and links
This website may rely on third-party services, including WooCommerce, payment providers, carriers, mapping services and supplier information. Their services may be governed by separate terms and privacy notices. We are not responsible for the operation or content of an independent third-party site, but this does not affect any responsibility that applicable law places on us for our own products or services.
14. Privacy
Our Privacy Policy explains how information submitted through the website or in connection with an order is handled. Do not include payment credentials or other highly sensitive information in a general enquiry.
15. Website information and service availability
We aim to keep the website accurate and available, but listings, prices, stock information, links and features can change, and temporary interruptions may occur. General website information is not a substitute for the product-specific details, freight quote and written terms confirmed for your order. We may update or correct website content without changing the terms of an order that we have already accepted, except as permitted by that order and applicable law.
16. Liability and non-waivable rights
Nothing in these Terms excludes or limits responsibility, consumer rights, warranties or remedies that cannot legally be excluded or limited. To the extent the law allows, claims relating to a purchased product or accepted order are assessed under the applicable written order terms and the facts of that matter. These Terms do not promise that the website will be uninterrupted or error-free.
17. Governing law and disputes
These Terms are governed by the laws of the State of Michigan, without displacing any mandatory consumer protections that apply where you live or that cannot be waived. If you have a concern about an order, contact us first so we can try to resolve it. Any court proceeding will be brought in a court with proper jurisdiction, subject to non-waivable rights and applicable law.
18. Changes to these Terms
We may revise these Terms when our website, products or business practices change. The “Last updated” date above identifies the current version. Changes apply prospectively from publication and do not retroactively alter an accepted order unless you and we agree or applicable law requires otherwise.
19. Contact us
Questions about these Terms, a product or an order? Contact Great Lakes Shipping Containers LLC at info@greatlakesshippingcontainers.com or 313 497 4032. Our hours are Monday–Friday, 9:00 AM–5:00 PM; Saturday, 9:00 AM–1:00 PM; Sunday, closed.
This page is a general business template, not legal advice. Have a qualified Michigan attorney review it against your actual sales practices, payment methods and applicable consumer-protection requirements before relying on it.